What is Package Protection?

Package Protection

At Blue Moon Fabrics, we’re committed to ensuring your purchase is protected. Our Package Protection offers peace of mind for your items during shipping, providing coverage against loss, theft, and damage. With this option enabled at checkout, you’re automatically covered and can rest assured your purchase will arrive safely or be replaced if issues arise.

For returns, please note that Package Protection must be selected at checkout to be eligible. If protection is not selected, any responsibility for return shipping, package loss, or damage will lie with the customer.

Returns

If you encounter any issues with your order and have purchased Package Protection, we offer coverage for eligible returns, refunds, or in-store credit, as long as your item is unused, in its original condition, and in original packaging. Our 15-day return policy applies from the date of purchase.

 

Why Choose Package Protection?

• Ensures coverage for lost, stolen, or damaged items.

• Simplifies the claims process through our dedicated Return Portal.

• Grants peace of mind knowing your order is protected from shipment issues.